Terms & Condition

Welcome to www.erayaonline.com (referred to as “we”, “us”, or “our”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not use our website.

1. Use of Website

1.1. You must be at least 18 years old to use this website. By using this website and by agreeing to these Terms, you warrant and represent that you are at least 18 years of age.

1.2. You agree to use this website only for lawful purposes and in accordance with these Terms. You are prohibited from using this website in any way that could damage, disable, overburden, or impair our website or interfere with any other party’s use and enjoyment of the website.

2. No Exchange No Return No Refund

We do not accept returns or offer no refunds for any purchased products. Before placing order, go through standard size chart as displayed in our website.

3. Products and Services

3.1. Our website offers clothing & Accessories products for sale. By placing an order on our website, you acknowledge and agree that you are purchasing products subject to these Terms.

3.2. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including but not limited to orders that violate these Terms or are fraudulent in nature. We reserve the right to vary these terms and conditions at any time but, in respect of any ordered products, the terms and conditions which apply shall be those which you accepted when you placed your order. Otherwise, no alteration of these terms and conditions shall apply unless agreed in writing between us and you.

3.3 Pictures, illustrations or descriptions or any other information submitted or contained in this website or other advertising matter are for general information and guidance. There may be minor variations in colour due to high resolution effect on website between the products as shown or described on our website and those dispatched to you without affecting their function, quality or price.

The ordered products will be delivered to the address entered by you on the on-line order. If there is no one at the address given who is competent to accept delivery of the products, you will be notified of an alternative delivery date or a place to collect the products. Ordered products will normally be delivered within 4-10 days of your order being accepted unless otherwise notified to you by us in normal circumstances. During any abnormal circumstances arise which are not under our control, the delivery can be beyond 10 days and will be notified to you. If we are unable to deliver the products within 10 weeks of your order, we will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from your credit card for the products. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Here Days means Business working days.

All orders are accepted subject to availability of the products. If any ordered products are not readily available to us, we will inform you as soon as possible.

Before placing order, review standard size chart displayed on our website and be double sure about the size you order before placing order.

WarrantyInformation:
We regret to inform you that we do not offer any warranties for the products sold on our website. All items are sold “as is” without any warranty, express or implied. We strive to provide accurate product descriptions and high-quality goods, but we do not guarantee their fitness for a particular purpose or their durability. Your satisfaction is important to us, and we are here to address any concerns or issues you may have with your purchase. Please contact our customer support team for assistance.

4. Pricing and Payment

4.1. All prices listed on our website are in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice. Applicable GST are already included in the prices listed. Customers will not be charged additional taxes at checkout. If you have any questions or need further assistance, please feel free to contact us.

4.2. Payment for orders placed on our website is required at the time of purchase. We accept payment through secure payment gateways, and you agree to provide accurate and complete payment information. Payment for products ordered can be made by any method shown in this website at the time you place your order.

5. Privacy and Security

    Your privacy and security are important to us. Please refer to our Privacy Policy for information regarding the collection, usage, and protection of your personal data.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of erayaonline.com, or its licensors and is protected by copyright and other intellectual property laws.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this website. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of India and will be subject to Ahmedabad Jurisdiction only.

9. Contact Us

If you have any questions about these Terms, please contact us here.

Page Last Updated: August 25, 2024

These Terms and Conditions may be updated or modified from time to time. Please check this page periodically for any changes. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms.